Front Desk & CRM Admin | Customer Care Specialist

MULTIFLORA NOIBARA PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Benefits offered by this job

Meal & transport allowance

Yearly bonus

Medical benefits

Staff insurance

Long service award

Career progression

Conducive work environment

Job summary

MULTIFLORA NOIBARA PTE. LTD. is seeking a friendly receptionist to manage front desk duties at our Singapore outlets. You will handle calls, bookings, CRM data entry, and provide accurate information about our services with a professional, customer-focused approach.

The role requires basic computer skills, good communication, and a proactive attitude. Working hours include weekdays with 5.5 days per week, offering opportunities for growth within the team.

Qualifications

• Retail, customer service or telemarketing experience preferred.
• Able to commit to retail working hours on weekdays and weekends/public holidays.
• Proficient in basic computer skills.
• Good communication and interpersonal skills.

Responsibilities

• Provide general receptionist and administrative support.
• Handle data entry and maintain customer information in CRM.
• Manage appointment bookings and scheduling.
• Answer calls, transfer to departments, and take messages.
• Deliver courteous customer service and maintain professional image.
• Assist with training new staff when required.
• Perform ad-hoc duties as assigned.

Skills

Customer service

Telephone etiquette

Data entry

CRM usage

Communication

Basic computer skills

Tools

CRM system

Job description

MULTIFLORA NOIBARA PTE. LTD. is seeking a friendly receptionist to manage front desk duties at our Singapore outlets. You will handle calls, bookings, CRM data entry, and provide accurate information about our services with a professional, customer-focused approach.

The role requires basic computer skills, good communication, and a proactive attitude. Working hours include weekdays with 5.5 days per week, offering opportunities for growth within the team.