Front Desk & Client Experience Specialist

HANGUK SKIN SOLUTIONS PTE. LTD.; Singapore; Vor Ort; SGD 24.000 - 36.000; Vollzeit

Zusammenfassung

Hanguk Skin Solutions Pte. Ltd. in Singapore seeks a friendly front desk specialist to deliver professional customer service at the clinic. You will manage walk-ins, calls, and emails, and efficiently book appointments while supporting patient progress.

You will collaborate with the marketing team to drive client engagement and follow up with clients who miss visits to maintain retention. Excellent English is essential, and weekend/public holiday shifts are required.

Qualifikationen

• Excellent command of spoken and written English for client and team communication.
• Willing to work retail hours, including weekends and public holidays.

Aufgaben

• Deliver professional front desk customer service and create a positive client experience.
• Manage walk-in, phone, and email enquiries promptly.
• Book and schedule appointments accurately to optimize clinic flow.
• Collaborate with the marketing team to support promotions and client engagement.
• Contact clients who miss appointments to reschedule and retain clients.

Kenntnisse

Customer service

English communication

Jobbeschreibung

Hanguk Skin Solutions Pte. Ltd. in Singapore seeks a friendly front desk specialist to deliver professional customer service at the clinic. You will manage walk-ins, calls, and emails, and efficiently book appointments while supporting patient progress.

You will collaborate with the marketing team to drive client engagement and follow up with clients who miss visits to maintain retention. Excellent English is essential, and weekend/public holiday shifts are required.