Clinic Front Desk & Patient Experience Specialist

SUMMIT TALENT PTE. LIMITED; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

SUMMIT TALENT PTE. LIMITED is seeking a clinic support role in Singapore. The successful candidate will engage with patients professionally, handle registration and appointments, and assist with day-to-day clinic operations to ensure a smooth patient experience.

Candidates with healthcare or customer service backgrounds are preferred; strong communication and teamwork skills are essential for thriving in a fast-paced clinic environment.

Qualifications

• Prior experience in a clinic, healthcare or customer service environment is preferred.
• Strong communication and interpersonal skills.
• Able to work independently and as part of a team.

Responsibilities

• Attend to patients in a professional and friendly manner.
• Manage patient registration, appointments and enquiries.
• Handle clinic administrative duties, including billing and documentation.
• Assist doctors and clinic staff with day-to-day operations.
• Maintain accurate patient records and ensure proper documentation.
• Support basic clinic procedures and other operational tasks as required.
• Ensure the clinic maintains a clean, organized and welcoming environment.
• Provide good customer service and a positive patient experience.

Skills

Customer service

Communication

Administrative skills

Job description

SUMMIT TALENT PTE. LIMITED is seeking a clinic support role in Singapore. The successful candidate will engage with patients professionally, handle registration and appointments, and assist with day-to-day clinic operations to ensure a smooth patient experience.

Candidates with healthcare or customer service backgrounds are preferred; strong communication and teamwork skills are essential for thriving in a fast-paced clinic environment.