Senior Clinic Front Desk & Patient Care Lead

National Skin Centre Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

National Skin Centre Singapore is seeking a friendly front desk professional to support daily clinic operations. You will handle patient enquiries, registrations, and billing with accuracy, and assist doctors' requests to ensure smooth clinic flow.

This role requires at least 1 year of frontline customer service and proficiency in Microsoft Office. GCE N-Level or higher is acceptable. Join a busy healthcare setting and help patients navigate appointments and Medisave processes.

Qualifications

• GCE 'N' Level and above
• At least 1 year of direct frontline customers' service experience
• Proficient in Microsoft Office

Responsibilities

• Oversee clinic counter operations for smooth and efficient running
• Attend to patients' enquiries, provide directions and clarifications
• Assist with registration and billing of patients accurately
• Make appointments for follow-up patients
• Assist with doctors' requests
• Assist patient with Medisave application
• Perform other duties as assigned by the Assistant Manager or Senior Executive

Skills

Customer service

Frontline experience

Office support

Education

GCE 'N' Level and above

Tools

Microsoft Office

Job description

National Skin Centre Singapore is seeking a friendly front desk professional to support daily clinic operations. You will handle patient enquiries, registrations, and billing with accuracy, and assist doctors' requests to ensure smooth clinic flow.

This role requires at least 1 year of frontline customer service and proficiency in Microsoft Office. GCE N-Level or higher is acceptable. Join a busy healthcare setting and help patients navigate appointments and Medisave processes.