Job Description
- Respond to customer enquiries promptly and professionally through WhatsApp, email, online chat, calls, and in-person interactions.
- Provide clear information on class schedules, workshop details, pricing, and booking procedures.
- Assist customers — children to adults—by guiding them through registration, bookings, and general enquiries.
- Maintain a positive and welcoming environment through friendly and engaging customer service.
- Handle administrative tasks such as preparing materials, coordinating class setups, and managing session schedules.
- Support online class bookings and update customer records accurately.
- Perform store administrative duties including invoicing, stock control, inventory management, and general maintenance to ensure the store is clean, organized, and well-stocked.
- Required to work on weekends based on store and event needs.
- Manage cash and electronic payments accurately and follow standard procedures for opening and closing the store.
- Assist in organizing and hosting birthday workshops, events, and team activities.
- Carry out other administrative or operational tasks as assigned.
- Opening and Closing Procedures: assist in opening and closing the store as per schedule.
- Any ad-hoc tasks that may be assigned as and when required.
Requirements
- Entry Level Candidates are welcome
- Minimum GCE N/O Levels (Diploma/Certificate in Art or equivalent is a plus)
- Experience in pottery or other art forms is a plus (On-site training will be provided for those who are interested but have no prior experience)
- Keen to learn, patient, and interested in art/craft
- Good communication and interaction skills, fluent in English
- Responsible and takes initiative
- Ability to work independently as well as a part of a team
- Comfortable working with children from age 3 and above
- Able to work on weekends and public holidays
- Able to work till 9pm for at least 2-3 days per week (Negotiable)
Job Type and Compensation
Full-time Salary: $1,900 - $2,600
8 hours work shift
5.5 days work week
Interested candidates are invited to apply online. Please remember to attach your CV. Only shortlisted candidates will be notified. Thank you for applying.