Freight Operations Lead — Air, Ocean & Customs

PENTAGON FREIGHT SERVICES (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and freight forwarding company is seeking an individual with strong operational knowledge in Freight Forwarding to support day-to-day operations involving Air, Ocean, and Road Freight. The ideal candidate possesses excellent customer service skills, is analytical, and can multitask effectively. Must have the ability to develop strong customer relationships, manage risks, and ensure timely responses to inquiries. Preferred candidates are Singaporeans and Permanent Residents.

Qualifications

• Ability to engage and develop reliable long-term customer relationships.
• Ability to analyze beyond the current situation for growth.
• Ability to prioritize tasks effectively and meet deadlines.

Responsibilities

• Support day-to-day operations in Ocean, Air, and Road Freight.
• Handle end-to-end import/export shipments & documentation.
• Ensure customer inquiries are responded to promptly.

Skills

Strong customer service mindset

Highly analytical skills

Effective communication skills

Multitasking

Innovative

Detailed and meticulous

Risk management

Job description

A logistics and freight forwarding company is seeking an individual with strong operational knowledge in Freight Forwarding to support day-to-day operations involving Air, Ocean, and Road Freight. The ideal candidate possesses excellent customer service skills, is analytical, and can multitask effectively. Must have the ability to develop strong customer relationships, manage risks, and ensure timely responses to inquiries. Preferred candidates are Singaporeans and Permanent Residents.