Freight Operations Lead

Spearing Executive Search; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global logistics firm in Singapore is looking for an Operations Manager to oversee and enhance logistics services. Responsibilities include monitoring delivery performance, resolving customer issues, and managing cargo documentation. Suitable candidates should have at least 5 years of experience in freight forwarding, with strong skills in operational compliance and MS Office applications. This role offers the opportunity to optimize logistics operations and directly improve service quality.

Qualifications

• Minimum 5 years experience in Freight Forwarding or related fields.
• Strong skills in logistics management and performance optimisation.
• Proficiency in MS Office applications at an intermediate to advanced level.

Responsibilities

• Monitor delivery lapses in logistics services.
• Resolve customer concerns regarding freight services.
• Prepare daily operation performance reports.
• Manage cargo documentation and compliance.

Skills

Logistics service monitoring

Crisis management

Operational compliance

Cargo documentation

Tools

MS Office Suite

Job description

A global logistics firm in Singapore is looking for an Operations Manager to oversee and enhance logistics services. Responsibilities include monitoring delivery performance, resolving customer issues, and managing cargo documentation. Suitable candidates should have at least 5 years of experience in freight forwarding, with strong skills in operational compliance and MS Office applications. This role offers the opportunity to optimize logistics operations and directly improve service quality.