Freight Operations Expert — Ocean & Air Logistics

PENTAGON FREIGHT SERVICES (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 34,000 - 50,000; Full time

Benefits offered by this job

5 days work week

Medical benefits

Career growth and training

Company transport (Pasir Ris MRT)

Job summary

Pentagon Freight Services (Singapore) Private Limited is seeking a proactive Freight Forwarding Coordinator to support day-to-day Ocean, Air and Road freight operations in Singapore. You will plan shipments, arrange logistics, and coordinate closely with internal teams and customers to ensure smooth end-to-end handling of imports/exports.

The role requires excellent communication, strong analytical skills, and the ability to manage multiple tasks while maintaining compliance and service levels.

Qualifications

• Relevant freight forwarding experience, preferably Ocean Freight exposure
• Customer-focused with ability to grow business
• Analytical mindset to identify growth opportunities
• Ability to manage multiple tasks and meet deadlines
• Effective communication to minimize gaps with customers
• Risk awareness and compliance with company policies
• Singaporeans and PRs preferred
• Open to fresh graduates or candidates with 2–3 years of relevant experience

Responsibilities

• Support day to day Ocean, Air and Road Freight operations
• Plan shipments including Air, LCL, FCL, Breakbulk etc
• Arrange haulage and manage customs clearance declarations
• Coordinate with internal departments and customers
• Handle import/export shipments and documentation end-to-end
• Troubleshoot and resolve customer inquiries and disputes
• Respond to enquiries promptly
• Obtain pricing and generate quotations based on customer needs
• Follow up on quotations with customers and overseas offices
• Collaborate with Sales on maintaining customers
• Monitor billing and ensure timely invoicing
• Participate in ad-hoc duties as required

Skills

Freight forwarding

Customer relationships

Analytical thinking

Multitasking

Communication

Risk management

Job description

Pentagon Freight Services (Singapore) Private Limited is seeking a proactive Freight Forwarding Coordinator to support day-to-day Ocean, Air and Road freight operations in Singapore. You will plan shipments, arrange logistics, and coordinate closely with internal teams and customers to ensure smooth end-to-end handling of imports/exports.

The role requires excellent communication, strong analytical skills, and the ability to manage multiple tasks while maintaining compliance and service levels.