Freight Operations Exec – Ocean, Air & Customs

Pentagon Freight Services (S) Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

5 Days Work Week

Medical & Insurance Benefits

Career Growth & Training Opportunities

Company Transport (Pasir Ris MRTOffice

Birthday Benefits - Birthday Vouchers

Job summary

Pentagon Freight Services (S) Pte Ltd in Singapore is seeking a results-driven Freight Operations Coordinator to support day-to-day Ocean, Air and Road shipments.

You will handle shipment planning (Air, LCL, FCL, Breakbulk), coordinate with internal teams, manage documentation from A to Z, and ensure timely invoicing while maintaining a strong focus on customer satisfaction and compliance.

Fresh graduates and candidates with 2–3 years of relevant experience are welcome to apply.

Qualifications

• Freight forwarding experience is preferred, especially Ocean Freight exposure.
• Strong customer focus and relationship-building abilities.
• Analytical mindset with ability to identify growth opportunities.
• Ability to multitask and meet tight deadlines.
• Clear and prompt communication with customers and teams.
• Attention to detail in planning and execution.
• Identify potential risks and implement mitigation measures.

Responsibilities

• Support day-to-day Ocean, Air and Road Freight operations.
• Plan shipments including Air, LCL, FCL, Breakbulk, etc.
• Arrange haulage and coordinate with vendors.
• Prepare and submit customs clearance declarations.
• Work with internal departments to coordinate shipments.
• Handle Import/Export shipments and documentation from A to Z.
• Troubleshoot and address customer complaints or issues with authorities.
• Ensure inquiries are answered promptly.
• Obtain pricing and generate complete/competitive quotations.
• Follow up with customers, overseas agents and offices to close deals.
• Collaborate with Sales on maintaining customer relationships.
• Monitor billing and ensure timely invoicing.
• Ad-hoc duties and assignments as required.

Skills

Freight Forwarding

Customer-focused

Analytical

Multitasking

Communication

Detail-oriented

Risk management

Job description

Pentagon Freight Services (S) Pte Ltd in Singapore is seeking a results-driven Freight Operations Coordinator to support day-to-day Ocean, Air and Road shipments.

You will handle shipment planning (Air, LCL, FCL, Breakbulk), coordinate with internal teams, manage documentation from A to Z, and ensure timely invoicing while maintaining a strong focus on customer satisfaction and compliance.

Fresh graduates and candidates with 2–3 years of relevant experience are welcome to apply.