Freight Operations Executive - End-to-End Shipping

PENTAGON FREIGHT SERVICES (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Pentagon Freight Services (Singapore) Private Limited is seeking a Freight Forwarding professional to support day-to-day Ocean, Air and Road freight operations in Singapore. You will plan shipments, arrange hauls, handle customs, and coordinate across internal teams to ensure on-time, compliant delivery from A to Z.

The role requires 2–3 years of relevant experience, strong analytical and communication skills, and a proactive approach to problem solving.

Qualifications

• Relevant Freight Forwarding Experience - Ocean Freight preferred.
• Customer-focused with ability to build long-term relationships.
• Analytical mindset to identify growth and improvement opportunities.
• Multitasking and prioritising to meet deadlines.
• Effective communicator to minimise miscommunication.
• Innovative and practical problem-solving approach.
• Detail-oriented with accurate planning and execution.
• Risk management awareness and policy compliance.
• Singaporeans and PRs preferred.
• Prefer 2–3 years of relevant working experience.

Responsibilities

• Support day-to-day Ocean, Air and Road Freight operations.
• Shipment planning includes Air, LCL, FCL and Breakbulk.
• Haulage arrangements and logistics coordination.
• Handle customs clearance declaration processes.
• Coordinate shipments with internal departments.
• Manage Import and Export shipments and documentation end-to-end.
• Troubleshoot and address customer complaints and issues.
• Respond to inquiries promptly and professionally.
• Obtain pricing and generate complete quotations based on requirements.
• Follow up on quotations with customers and overseas offices.
• Collaborate with Sales/Commercial on maintaining customers.
• Monitor billing and ensure timely invoicing.
• Ad-hoc duties and assignments as required.

Skills

Freight forwarding

Customer-focused

Analytical

Multitasking

Effective communicator

Innovative

Detail-oriented

Risk management

Job description

Pentagon Freight Services (Singapore) Private Limited is seeking a Freight Forwarding professional to support day-to-day Ocean, Air and Road freight operations in Singapore. You will plan shipments, arrange hauls, handle customs, and coordinate across internal teams to ensure on-time, compliant delivery from A to Z.

The role requires 2–3 years of relevant experience, strong analytical and communication skills, and a proactive approach to problem solving.