Freight Operations Specialist – Ocean/Air & Exports

Pentagon Freight Services (S) Pte Ltd; Singapore; On-site; SGD 33,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Career Growth

Company Transport

Birthday Benefits

Job summary

Pentagon Freight Services (S) Pte Ltd is seeking a Freight Forwarding professional to support day-to-day Ocean, Air and Road operations in Singapore. You will plan shipments, coordinate with internal teams, handle import/export documentation, and manage pricing and quotations.

The role requires a customer-focused, analytical, and detail-oriented individual with strong communication skills. 2–3 years of relevant experience and Singapore PR or Singaporean status are preferred, with opportunities

Qualifications

• Relevant freight forwarding experience is required.
• Customer-focused mindset with ability to build relationships and identify growth opportunities.
• Analytical approach to identify growth and improvements.
• Ability to multitask and meet deadlines.
• Clear and prompt communication to achieve outcomes.
• Creative and practical problem-solving for challenges.
• Attention to detail in planning and execution.
• Identify potential risks and mitigate accordingly, ensuring policy compliance.
• Singaporeans and PRs are preferred.
• 2–3 years of relevant experience is preferred.

Responsibilities

• Support day-to-day Ocean, Air and Road Freight operations.
• Plan shipments including Air, LCL, FCL and Breakbulk.
• Arrange haulage and manage customs clearance declarations.
• Coordinate shipments with internal departments and customers.
• Handle Import and Export shipments and documentation end-to-end.
• Troubleshoot and resolve customer complaints and issues with authorities.
• Respond to inquiries promptly.
• Obtain pricing and generate complete/competitive quotations.
• Follow up with customers, agents and offices on quotations and proposals; close deals.
• Collaborate with Sales on maintaining customer relationships.
• Monitor billing and ensure timely invoicing.
• Ad-hoc duties may be assigned.

Skills

Freight Forwarding

Customer Focus

Analytical Thinking

Multitasking

Communication

Problem Solving

Detail Orientation

Risk Management

Singapore PR preferred

Job description

Pentagon Freight Services (S) Pte Ltd is seeking a Freight Forwarding professional to support day-to-day Ocean, Air and Road operations in Singapore. You will plan shipments, coordinate with internal teams, handle import/export documentation, and manage pricing and quotations.

The role requires a customer-focused, analytical, and detail-oriented individual with strong communication skills. 2–3 years of relevant experience and Singapore PR or Singaporean status are preferred, with opportunities