Founder-Level Head of Freight Forwarding

MXHL PTE. LTD.; Singapore; On-site; SGD 200,000 - 320,000; Full time

Job summary

uParcel is expanding its logistics services in Singapore by launching a dedicated Freight Forwarding department. The Head of Freight Forwarding will design the operating model, set up processes and a partner network, run day-to-day freight operations, and drive the commercial side by winning clients and cross-selling services.

The role reports to the COO, owns P&L, and leads a growing team. Strong leadership and a track record in freight forwarding are essential for success in this founder-level

Qualifications

• 8–10 years in freight forwarding operations.
• Experience running a branch/department with full P&L ownership.
• Direct client development and relationship management.
• Knowledge of Incoterms, customs procedures, TradeNet and air/sea/road docs.
• Hands-on with freight management systems (CargoWise One, Magaya, Descartes).

Responsibilities

• Design and set up the new freight forwarding department, including org structure, SOPs, systems and partner network.
• Run end-to-end freight forwarding operations: bookings, docs, clearance, tracking and delivery across air/sea/land.
• Build the client book, win new freight forwarding clients, and cross-sell within the uParcel network.
• Own the department P&L: budgeting, pricing, margins and cost control.
• Hire, train and lead the freight forwarding team; establish KPIs and service culture.
• Ensure compliance with Singapore customs, TradeNet, and international regulations.

Skills

Freight forwarding

P&L ownership

Sales & BD

Leadership

Incoterms expertise

Contract negotiation

Regulatory compliance

Education

Degree in Logistics / Supply Chain

Tools

CargoWise One

Magaya

Descartes

Job description

uParcel is expanding its logistics services in Singapore by launching a dedicated Freight Forwarding department. The Head of Freight Forwarding will design the operating model, set up processes and a partner network, run day-to-day freight operations, and drive the commercial side by winning clients and cross-selling services.

The role reports to the COO, owns P&L, and leads a growing team. Strong leadership and a track record in freight forwarding are essential for success in this founder-level