Food & Beverage Manager

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury boutique hotel group in Singapore is seeking a candidate to oversee daily operations, maintain service quality, and enhance guest satisfaction. The role includes managing staff, conducting training, and contributing to revenue and marketing strategies. Candidates should have strong leadership skills and experience in hospitality. This position offers comprehensive health insurance and discounts at hotels and restaurants.

Benefits

Discounts on F&B and room rates

Access to personalized learning tools

Comprehensive health insurance

Yearly staycation

20% off food & beverage

Responsibilities

• Oversees daily operations and achieving targets.
• Works with management on sales, covers, and payroll forecasting.
• Supervises daily operations and staffing coverage.
• Ensures service standards and quality are maintained.

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

• Duxton Reserve Singapore, Autograph Collection
• Maxwell Reserve Singapore, Autograph Collection
• The Vagabond Club, a Tribute Portfolio Hotel
• The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

• Yellow Pot, Anouska's (Duxton Reserve)
• Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
• The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits:

• Discounts on F&B and room rates in 8,700+ hotels worldwide for employees and their family members
• Access to the “Global Learning + Development” tool for personalized learning
• Comprehensive health insurance with Raffles Insurance, with upgrade options
• 2-night yearly staycation in any Garcha Group hotel with meals and beverages included
• 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Primary Responsibilities:

• Oversees daily operations and achieving targets
• Works with management on sales, covers, and payroll forecasting
• Supervises daily operations and staffing coverage
• Assigns responsibilities to supervisors
• Ensures service standards and quality are maintained
• Attends briefings and updates policies in the absence of the manager
• Possesses in-depth knowledge of menus, bar, and wine operations
• Establishes, trains, and executes sales and marketing plans
• Maintains cleanliness and appearance of the restaurant and related areas
• Fosters guest satisfaction and handles complaints swiftly
• Builds relationships with guests and maintains confidentiality
• Leads and mentors the team, supports training and development
• Manages performance issues and enforces discipline
• Participates in recruitment, onboarding, and training
• Ensures safety and security standards
• Contributes to revenue management and marketing strategies
• Conducts training and development for staff
• Performs additional duties as assigned