Flexible Growth-Minded Digital Marketing Consultant

TDCX; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Remuneration

Medical coverage

Workspaces

Development plans

Flexible work

Public transport access

Mentoring

Global awards

Job summary

TDCX in Singapore is hiring for a customer support role. You will provide excellent support across channels, identify customer needs, and offer strategic solutions while ensuring clear communication and efficient issue resolution.

You’ll work with a dynamic team, benefit from strong learning and development plans, and enjoy a comprehensive benefits package. Fresh graduates are welcome to apply, with flexible working arrangements and career growth opportunities.

Qualifications

• Must possess at least a Diploma or higher in any field.
• Fresh graduates are encouraged to apply.
• Strong communication and time management skills required.

Responsibilities

• Provide excellent support across all relevant channels.
• Identify needs and offer strategic solutions to resolve issues.
• Ensure first contact resolution and follow-up with partners and internal teams.
• Provide constructive feedback on tools and processes to improve customer experience.
• Deliver high-quality service to achieve customer satisfaction and build lasting relationships.
• Carry out additional duties as assigned to support the Quality Management System.

Skills

Communication skills

Time management

Multi-tasking

Phone etiquette

English proficiency

Education

Diploma or higher in any field

Bachelor's degree or higher

Job description

TDCX in Singapore is hiring for a customer support role. You will provide excellent support across channels, identify customer needs, and offer strategic solutions while ensuring clear communication and efficient issue resolution.

You’ll work with a dynamic team, benefit from strong learning and development plans, and enjoy a comprehensive benefits package. Fresh graduates are welcome to apply, with flexible working arrangements and career growth opportunities.