China Digital Marketing Growth Consultant

TDCX, Inc.; Singapore; Hybrid; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Attractive remuneration and great per

Comprehensive medical, insurance, and

World-class workspaces

Engaging activities and recognition

Strong learning and development plans

Positive work culture that enables

Easy-to-access location with direct PT

Flexible working arrangements

Coaching and mentoring from experts in

Join a global company, winner of many

Job summary

TDCX, Inc. is seeking a customer-focused professional to manage a portfolio of advertisers, providing phone and email support and driving campaign performance. You will analyze data, craft solutions, and collaborate with teams to meet revenue targets.

The role emphasizes English communication, strategic thinking, and a passion for online marketing within a flexible work arrangement in Singapore.

Qualifications

• Bachelor's degree in any field is required.
• Strong sales and customer-facing skills are essential.
• Proven ability to drive business and achieve targets.
• Excellent verbal and written communication in English.
• Analytical mindset with data-driven decision making.
• Creative thinker with ability to tailor marketing solutions.

Responsibilities

• Provide customer service to advertisers via phone and email to ensure satisfaction.
• Offer timely solutions to advertiser inquiries to minimize wait times.
• Develop and optimize keywords, titles, descriptions, and bidding strategies to maximize ROI.
• Identify opportunities to deepen client relationships and grow advertising spend.
• Suggest process improvements to drive portfolio revenue growth.
• Build professional online advertising campaigns for customers.
• Fulfill other duties assigned by management related to QA and operations.

Skills

Sales & marketing mindset

Excellent communication

Analytical thinking

Customer-focused

English proficiency

Creative problem-solving

Education

Bachelor's degree (any field)

Job description

TDCX, Inc. is seeking a customer-focused professional to manage a portfolio of advertisers, providing phone and email support and driving campaign performance. You will analyze data, craft solutions, and collaborate with teams to meet revenue targets.

The role emphasizes English communication, strategic thinking, and a passion for online marketing within a flexible work arrangement in Singapore.