Fleet & Customer Service Coordinator

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service & Admin Officer in Singapore to manage retail and corporate car rentals, support replacement car activation for insured customers, and ensure smooth rental processing.

You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use, while maintaining a tidy reception area for walk-in customers.

Qualifications

• Proficient in MS Office to support administrative and reporting tasks.
• Valid Class 3/3A driving license (advantage)

Responsibilities

• Secure retail and corporate rentals.
• Activating replacement cars for insured customers and follow up on due dates for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetmatics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start or accidents; escalate promptly to operations/manager.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from colleagues or escalate promptly to the manager as appropriate.

Skills

MS Office

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service & Admin Officer in Singapore to manage retail and corporate car rentals, support replacement car activation for insured customers, and ensure smooth rental processing.

You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use, while maintaining a tidy reception area for walk-in customers.