Car Rental Sales & Fleet Support Specialist

The Supreme HR Advisory Pte. Ltd.

Singapore

On-site

SGD 28,000 - 31,000

Full time

10 days ago

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Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore seeks a Customer Service Officer – Sales to manage retail and corporate car rentals, support replacement car activation for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Based in Paya Lebar, the role requires strong MS Office skills; driving license is advantageous for vehicle handling and activation tasks.

Qualifications

Proficient in MS Office to support administrative and reporting tasks.
With valid class 3/3A driving license to support vehicle handling and replacement car activation.

Responsibilities

Secure retail and corporate rentals.
Activating replacement cars for insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetmatics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department or elevate promptly to the manager as appropriate.