Rentals & Fleet Customer Service Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Officer – Sales to manage retail and corporate car rentals, support replacement car activations, and ensure smooth rental processing.

You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use. Based in Singapore at Paya Lebar, the role emphasizes MS Office proficiency and a valid Class 3/3A driving license; the salary range is SGD 2,500–2,800 per month with 5.5 working

Qualifications

• MS Office proficiency for administrative tasks.
• With valid Class 3/3A driving license is a plus.

Responsibilities

• Secure retail and corporate rentals.
• Activate replacement cars for insured and follow up on return dates.
• Provide timely, accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetmatics.
• Furnish driver particulars to authorities for summons.
• Prepare quotations, tender, process monthly renewals, collect payments for Corporate accounts.
• Handle PRAC technical/breakdowns and escalate to operations/manager as needed.
• Handle cash and credit transactions securely.
• Work with operations to maximize fleet utilization.
• Maintain reception area tidiness for a welcoming environment.
• Escalate unresolved issues promptly.

Skills

Customer service

MS Office

Tools

Driving license (Class 3/3A)

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Officer – Sales to manage retail and corporate car rentals, support replacement car activations, and ensure smooth rental processing.

You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use. Based in Singapore at Paya Lebar, the role emphasizes MS Office proficiency and a valid Class 3/3A driving license; the salary range is SGD 2,500–2,800 per month with 5.5 working