Fleet & Customer Service Officer (5.5‑Day, Paya Lebar)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Officer – Sales to manage retail and corporate car rentals and support replacement car activations for insured customers.

You will ensure smooth rental processing, provide clear information to customers, handle payments, and coordinate with operations to optimize fleet use. Role requires proficiency in MS Office and a valid Class 3/3A driving license is a plus for vehicle handling.

Qualifications

• Proficient in MS Office to support administrative and reporting tasks.
• Valid class 3/3A driving license is a plus for vehicle handling and replacement car activation.

Responsibilities

• Secure retail and corporate rentals.
• Activating replacement cars for insured customers and following up on return dates.
• Provide timely, accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetmatics.
• Provide driver particulars to authorities for summons.
• Prepare quotations, tenders, and process monthly renewals; collect payments for corporate accounts.
• Handle PRAC technical/breakdown issues and escalate as needed.
• Handle cash and card transactions securely.
• Work with operations to maximize fleet utilization.
• Maintain tidiness of the reception area for walk-in customers.
• Seek assistance promptly for issues beyond the department.

Skills

MS Office

Driver's license

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Officer – Sales to manage retail and corporate car rentals and support replacement car activations for insured customers.

You will ensure smooth rental processing, provide clear information to customers, handle payments, and coordinate with operations to optimize fleet use. Role requires proficiency in MS Office and a valid Class 3/3A driving license is a plus for vehicle handling.