Field Survey Officer — Data Entry & Outreach (Weekend)

PERSOL Singapore; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

PERSOL Singapore is seeking a dedicated data-entry and field-support professional to assist survey respondents, enter data accurately, and support field visits. You will maintain data quality, track progress, and collaborate with the team to meet targets.

The role requires strong communication, weekend availability, and meticulous attention to detail, with a temporary contract until end-2026 and renewal potential. Office near MRT Novena, Singapore.

Qualifications

• Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.

Responsibilities

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
• Collaborate with team members to achieve survey completion targets.
• Handle respondent objections professionally and encourage participation.
• Prepare accurate daily reports on productivity and survey completion.
• Review and correct (“clean”) survey data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow-up actions.
• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Meet established Key Performance Indicators (KPIs).

Skills

Strong communication

Interpersonal skills

Time management

Education

Diploma in Business/Marketing

Tools

Excel

Word

Data entry tools

Job description

PERSOL Singapore is seeking a dedicated data-entry and field-support professional to assist survey respondents, enter data accurately, and support field visits. You will maintain data quality, track progress, and collaborate with the team to meet targets.

The role requires strong communication, weekend availability, and meticulous attention to detail, with a temporary contract until end-2026 and renewal potential. Office near MRT Novena, Singapore.