Fashion Customer Care Specialist - Email & Returns

THE STYLE SOIREE (TSS); Serangoon Garden Circus; On-site; SGD 28,000 - 36,000; Full time

Job summary

A local fashion retail company in Singapore is seeking a meticulous Customer Service Executive to manage customer inquiries and ensure satisfaction. The ideal candidate should have a diploma and strong communication skills, be able to work independently, and be committed for at least one year. Responsibilities include responding to emails, handling complaints, and processing returns. Weekend work is required. Apply by sending your resume to the provided email address.

Qualifications

• Good command of English.
• Min education: Diploma.
• Able to work independently.
• Minimum commitment of one year.
• Available to work on weekends.

Responsibilities

• Attend to customer's emails.
• Handle and resolve customer complaints.
• Process exchanges and returns efficiently.
• Uphold customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Problem-solving ability

Customer-oriented

Attention to detail

Education

Diploma

Tools

Excel

Job description

A local fashion retail company in Singapore is seeking a meticulous Customer Service Executive to manage customer inquiries and ensure satisfaction. The ideal candidate should have a diploma and strong communication skills, be able to work independently, and be committed for at least one year. Responsibilities include responding to emails, handling complaints, and processing returns. Weekend work is required. Apply by sending your resume to the provided email address.