F&B Supervisor

ALL ABOUT O PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality services company in Singapore is looking for a Supervisor to oversee daily operations, ensure customer satisfaction, and maintain outlet cleanliness. Candidates should have a Bachelor's Degree in Hospitality/Retail Management and at least 1 year of supervisory experience. Strong leadership and excellent communication skills are essential in this role, as well as a focus on customer service. This position offers opportunities for growth in a vibrant working environment.

Qualifications

• Minimum of 1 year of supervisory work experience in a hotel or restaurant.
• Able to maintain cleanliness and ensure safety regulations.

Responsibilities

• Work closely with the Asst. Manager and Manager for smooth operations.
• Supervise opening and closing operations and ensure protocol compliance.
• Respond to customer complaints and suggest solutions.

Skills

Strong leadership skills

Excellent communication skills

Customer service oriented

Education

Bachelor's Degree in Hospitality / Retail Management or any related field

Job description

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented