F&b Supervisor

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

RMR INTERNATIONAL PRIVATE LIMITED is seeking a proficient Food & Beverage Supervisor to oversee daily service operations and ensure customer satisfaction. You will lead service staff, allocate tasks, and maintain cleanliness and efficiency across the operation.

The role requires a Diploma in Hospitality or equivalent, with at least 3 years in F&B supervisory duties. Rotating shifts, weekends and public holidays may be scheduled.

Qualifications

• Diploma or equivalent in Hospitality, F&B Services or related field.
• Minimum 3 years in F&B operations with supervisory duties.
• Strong communication and customer service skills.

Responsibilities

• Supervise daily food and beverage service operations to ensure smooth workflow.
• Allocate duties to service employees and monitor their performance.
• Coordinate orders between customers, service staff and kitchen.
• Maintain service quality, cleanliness and efficiency.
• Assist in preparing employee schedules and shift coverage.
• Monitor inventory and report stock shortages.
• Handle customer enquiries, feedback and complaints professionally.
• Ensure compliance with food hygiene, safety and service procedures.
• Assist management in training and performance evaluations.
• Prepare daily service reports for management.

Skills

Communication

Customer service

Team leadership

Operational coordination

Education

Diploma in Hospitality / F&B Services

Job description

Job Responsibilities

• Supervise daily food and beverage service operations to ensure smooth workflow.
• Allocate duties to service employees and monitor their performance.
• Coordinate food and beverage orders between customers, service employees and kitchen staff.
• Maintain service quality, cleanliness and operational efficiency.
• Assist in preparing employee schedules and arranging shift coverage.
• Monitor food and beverage inventory and report stock shortages.
• Handle customer enquiries, feedback and complaints professionally.
• Ensure employees comply with applicable food hygiene, safety and service procedures.
• Assist management in conducting employee training and performance evaluations.
• Prepare daily service reports and communicate operational concerns to management.

Job Requirements

• Diploma in Hospitality, Food & Beverage Services or equivalent relevant experience.
• Minimum 3 years of experience in food and beverage operations, including supervisory duties.
• Good communication and customer service skills.
• Ability to lead service employees and coordinate daily activities.
• Willingness to work rotating shifts, weekends and public holidays as scheduled.