F&B Service Leader & Outlet Operations Coach

D&N SINGAPORE PTE LTD; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

D&N SINGAPORE PTE LTD is seeking a capable outlet supervisor to oversee daily F&B operations and drive service excellence. You will train staff, ensure a positive working environment, and lead initiatives to improve customer experience.

The role requires at least 1 year in the F&B sector, with some leadership experience preferred. A passion for hospitality and strong customer service are essential to succeed in this position.

Qualifications

• At least 1 year in F&B industry.
• Preferably 1 year supervisor/captain/assistant manager experience.
• Passionate in F&B and great customer service.

Responsibilities

• Fully master all service operations.
• Train & guide service & bar staff in accordance to company's mission, vision and values.
• Ensure good working environment, which in turn increases employee experience in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Lead daily operations and propose improvement plans of working practices and personal efficiency.
• Support outlet manager and senior outlet managers to achieve company/brand/outlet goals.
• Any other ad hoc tasks assigned by the management.

Skills

F&B experience

Supervision experience

Customer service

Job description

D&N SINGAPORE PTE LTD is seeking a capable outlet supervisor to oversee daily F&B operations and drive service excellence. You will train staff, ensure a positive working environment, and lead initiatives to improve customer experience.

The role requires at least 1 year in the F&B sector, with some leadership experience preferred. A passion for hospitality and strong customer service are essential to succeed in this position.