F&B Outlet Operations & Experience Manager

D&N SINGAPORE PTE LTD; Singapore; Vor Ort; SGD 45.000 - 75.000; Vollzeit

Zusammenfassung

D&N SINGAPORE PTE LTD in Singapore is seeking an experienced operations leader to master both service and kitchen operations, ensuring brand standards across outlets. You will build a strong team aligned with the company’s mission, vision and values, and train employees to meet the ideal employee and manager profile while driving a superior customer experience.

Additionally, you will execute outlet action plans, analyze reports and propose improvements to working practices and efficiency to

Qualifikationen

• At least 2 years’ experience in F&B industry with minimum 1 year experience in a managerial position.
• Passionate in F&B and great customer service.
• Senior positions will be considered based on experience.

Aufgaben

• Fully master all service and kitchen operations.
• Building a strong team with company's mission, vision and values in mind.
• Train and guide all employees in accordance to company's key ideal employee and manager profile.
• Enhance employee experience while working in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Kenntnisse

People management

Customer service

Team leadership

Jobbeschreibung

D&N SINGAPORE PTE LTD in Singapore is seeking an experienced operations leader to master both service and kitchen operations, ensuring brand standards across outlets. You will build a strong team aligned with the company’s mission, vision and values, and train employees to meet the ideal employee and manager profile while driving a superior customer experience.

Additionally, you will execute outlet action plans, analyze reports and propose improvements to working practices and efficiency to