F&B Service Lead – Guest Experience

CLAYFUL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking a Manager to oversee restaurant operations. The role involves supervising the team, ensuring compliance with safety standards, and interacting positively with customers to ensure satisfaction. Candidates should have a Bachelor's Degree in Hospitality or related field and at least 1 year of supervisory experience in a similar environment. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Minimum of 1 year of supervisory work experience in a hotel or restaurant setup.
• Ability to meet safety and sanitation regulations.

Responsibilities

• Work closely with the management for smooth operations.
• Supervise opening and closing operations ensuring protocols are followed.
• Respond promptly to customer complaints and suggest solutions.

Skills

Leadership skills

Communication skills

Customer service oriented

Education

Bachelor's Degree in Hospitality / Retail Management or related field

Job description

A hospitality company in Singapore is seeking a Manager to oversee restaurant operations. The role involves supervising the team, ensuring compliance with safety standards, and interacting positively with customers to ensure satisfaction. Candidates should have a Bachelor's Degree in Hospitality or related field and at least 1 year of supervisory experience in a similar environment. Strong leadership and communication skills are essential for success in this role.