F&B Sales Admin

Republic of Singapore Yacht Club; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Republic of Singapore Yacht Club (RSYC) in Singapore seeks a proactive F&B Sales Administrator to drive revenue from dining and events while handling backend admin. You will manage inbound enquiries, optimize reservations, and support the F&B team.

The role requires at least 2 years in sales support or guest relations, familiarity with POS and MS Office, and excellent communication for premium member and corporate client service within a private club environment.

Qualifications

• Education: ITE Higher Certificate or Diploma in Hospitality Management, Business Administration, or related discipline.
• Experience: Minimum 2 years in sales support, coordination, or guest relations in hotel, country club, or catering environment.
• Technical Skills: Proficiency in POS systems and MS Office (Word, Excel, PowerPoint).
• Interpersonal Qualities: Good written and verbal communication for premium member environments.
• Execution Excellence: Strong organisational skills, multitasking, and meeting deadlines.
• Traits: Self-motivated, proactive, resourceful, ability to work independently and cross-functionally.

Responsibilities

• Sales Performance & Account Management: meet revenue targets for F&B, banqueting, and events.
• Reservation Management & Operational Support: manage high-profile reservations, VIPs, dietary needs, and kitchen notes.
• Marketing & Promotions Coordination: support seasonal F&B promotions and events; maintain notice boards and displays.
• Secretarial & Compliance Administration: organise logistics for F&B sub-committee meetings; maintain documentation and licenses.

Skills

POS systems

Microsoft Office

Communication skills

Education

ITE Higher Certificate or Diploma in Hospitality Management

Tools

POS Systems

Microsoft Office

Job description

Company Overview

Founded in 1826, theRepublic of Singapore Yacht Club (RSYC)is Asia’s oldest yacht club and the only member-owned yacht club in Singapore. We pride ourselves on offering premier marina, hospitality, fine dining, and recreational facilities to our distinguished members and corporate clients.

Position Summary

TheF&B Sales Administrator plays a crucial dual role in driving food & beverage revenues and ensuring backend administrative excellence. This position is responsible for managing inbound dining and event enquiries, optimizing reservations, coordinating club promotions, and delivering executive administrative support to the F&B department.

The successful candidate serves as a key communication bridge between members, corporate clients, F&B operations, the kitchen team, and supporting departments to ensure flawless service delivery.

Key Responsibilities

1. Sales Performance & Account Management

• Revenue Generation:Meet and support established F&B revenue, banqueting, and social event booking targets.
• Enquiry Conversion:Proactively respond to and convert inbound banquet, event, and group booking leads into active clients.
• Client Relations:Build rapport and nurture long-term relationships with club members, corporate & wedding event planners, and external guests.
• Database Upkeep:Maintain clear sales records, client feedback tracking, and account interaction histories.

2. Reservation Management & Operational Support

• Guest Coordination:Oversee high-profile F&B reservations, VIP table allocations, and special dietary arrangements.
• Cross-Department Liaison:Communicate specific booking details, event floorplans, and kitchen notes to Banquet Operations and the Culinary team.
• Collateral Management:Coordinate physical operational materials, including digital/printed daily menus and localised event food tags.
• POS Administration:Manage the point-of-sale system backend, including setting up menu changes, promotional pricing updates, and extracting base sales reports.

3. Marketing & Promotions Coordination

• Campaign Support:Collaborate with the Marketing & Communications department to drive seasonal F&B promotions, wine dinners, and holiday events.
• Visual Merchandising:Maintain clubhouse notice boards, e-screens, and restaurant entrance displays to maximize visibility of F&B activities.

4. Secretarial & Compliance Administration

• Committee Secretarial Support:Organize logistics, venue setups, and scheduling for F&B sub-committee meetings.
• Documentation Standards:Efficiently compile and distribute professional meeting agendas, minute updates, and operational performance review papers to relevant HODs.
• Regulatory Compliance:Manage and systematically update the club's active portfolio of F&B operational licenses, permits, and food handler certifications.

Qualifications & Job Requirements

• Education:ITE Higher Certificate or Diploma in Hospitality Management, Business Administration, or a related discipline.
• Experience:Minimum 2 years of relevant experience in a sales support, coordination, or guest relations capacity within a hotel, country club, or catering environment.
• Technical Skills:Preferred Proficiency in Point-of-Sale (POS) systems and Microsoft Office Suite (Word, Excel, PowerPoint).
• Interpersonal Qualities:Good written and verbal communication skills with a polished interpersonal approach suited for premium member environments.
• Execution Excellence:Strong organisational skills with a proven capacity to multitask, prioritise high workloads, and meet tight deadlines seamlessly.
• Traits:Highly self-motivated, proactive, resourceful, and capable of operating both independently and across cross-functional teams.