F&B Manager

He Xi Enterprise Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

14 days annual leave

AWS

Variable bonus

Job summary

He Xi Enterprise Pte Ltd is launching a Singapore flagship store and needs a strong leader to run daily F&B operations. You will drive sales performance, develop the team, and ensure exceptional customer experiences while balancing operational and financial accountability.

The role requires at least 5 years of restaurant management in F&B, a diploma or degree in Hospitality or related field, and flexibility to work evenings and weekends in a lively environment.

Qualifications

• Diploma or Degree in Hospitality, Business or related field.
• Minimum 5 years of restaurant management experience in F&B.
• Demonstrated leadership and customer service orientation.
• Financial acumen with experience in P&L management and cost control.
• Knowledge of Singapore F&B regulations and licensing requirements.

Responsibilities

• Lead and coordinate outlet operations, including service delivery and guest experience.
• Train, motivate and develop service team to meet targets and foster collaboration.
• Manage profit and loss by driving revenue, controlling costs and inventory.
• Ensure compliance with SFA, NEA, and liquor licensing requirements.
• Address customer feedback and implement service recovery strategies.
• Coordinate staff rostering, payroll processing and staff welfare.
• Plan and execute marketing promotions and upselling initiatives.
• Maintain supplier relationships and conduct regular stock takes.

Skills

Leadership

Team development

Customer service

Cost control

P&L management

Food safety compliance

Education

Diploma/Degree in Hospitality

Job description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9 hours +1 hour break) - 5pm to 3am (Claim transport home)
Must be able to accept lively environment

14days AL + AWS + VB

No foreign work pass for this role

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate outlet operations, including service delivery, and guest experience to ensure seamless daily functioning
• Train, motivate, and develop service team to meet and exceed performance targets and foster a collaborative work environment
• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability
• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity
• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty
• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement
• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement
• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred
• Minimum 5 years of restaurant management experience in the F&B industry preferred

• Demonstrated leadership skills managing multicultural teams preferred
• Proven customer service orientation and problem-solving abilities preferred
• Financial acumen with experience in P&L management and cost control preferred
• Knowledge of Singapore F&B regulations and licensing requirements preferred
• Flexibility to work varied hours including weekends and public holidays preferred