F&B Restaurant Sales Assistant/ Administrator

Marina Bay Sands; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking an Events and Sales professional to support the Restaurant Sales Manager, handling inquiry calls, identifying new leads, and assisting with client meetings and site visits.

You will maintain knowledge of restaurant services, review BEOs and resumes, coordinate with call centre and host teams for reservations, and help deliver seamless events with deposits and deadlines managed by Finance and Compliance.

Qualifications

• Minimum 2 years of sales experience.
• Experience in events and F&B sales is helpful.
• Proficient in Microsoft Office suite.
• Strong written and spoken communication skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Support the Restaurant Sales Manager in handling inquiry calls promptly.
• Identify new target enquiries by prospecting internal and external stakeholders.
• Assist with client meetings and site visits when required.
• Maintain complete knowledge of services to respond accurately to guest inquiries.
• Prepare event contracts, collect deposits, and ensure full payments by deadlines.
• Coordinate with call centre and host teams for reservations and communications.
• Work with restaurant management to maximize bookings and event success.
• Read and understand BEOs and resumes for events.

Skills

Sales experience

Communication skills

English proficiency

Education

Diploma/Degree in hospitality

Tools

Microsoft Office

Job description

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesEvents and SalesSupport the Restaurant Sales Manager in handling inquiry calls on a timely basisIdentify new target enquiries leads by prospecting both internal and external stakeholdersAssist with client meetings and site recee’s when requiredMaintain complete knowledge of and comply with all departmental policies/service procedures/standardsBe familiar with services/features at our restaurants to respond to guest inquiries accuratelyMeet with clients on the day of the eventRead and understand BEOs and ResumesEnsure client files are kept organized and current with all required informationMeet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the eventProactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the eventPrepares all special event contracts, charge the necessary deposits, and ensure deposits and full payments are received by the required deadlines, in accordance to Finance and Compliance’s teams’ SOPsRestaurant Reservations SystemWork closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teamsWork closely with restaurant management team to support their reservation process and maximize their bookingsJob RequirementsEducation & CertificationDiploma/Degree in hospitality or related field preferredExperienceProven experience as a sales executive, with minimum 2 years of experienceBasic knowledge and understanding of Food and BeverageAdministration knowledge of F&B operations, proficient in Microsoft Office programs.Other PrerequisitesDemonstrates a collaborative and team-oriented approach, with a commitment to open communication.Good communication skills, both written and oralFlexible with working hours and able to support events and operational needs as required by the business.Proficient in English; proficiency in additional languages is an advantage.Maintains a well-groomed, professional appearanceMarina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.