F&b Executive

LONG XING PTE.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

LONG XING PTE. is seeking an enthusiastic F&B service professional to join our dining team. You will deliver exceptional guest experiences, uphold high standards of service, and contribute to sales and operational targets in a club environment.

You will collaborate with kitchen and service colleagues to ensure smooth service, maintain hygiene and consistency, and support staffing and daily operations. Prior experience and a passion for quality dining are essential.

Qualifications

• Minimum 1 year of relevant experience in the F&B industry.
• Good knowledge of food and beverage operations with a strong commitment to quality service.
• Customer-focused with good communication and interpersonal skills.
• Passionate about the F&B industry.
• Able to work shifts, weekends and public holidays as required.
• Positive, hands-on and team-oriented with a strong sense of responsibility.
• Team player and disciplined individual.

Responsibilities

• Deliver a high standard of customer service and create an enjoyable dining experience that encourages members' and guests' satisfaction.
• Build and maintain positive relationships with members and guests, responding promptly and professionally to enquiries, feedback and complaints.
• Contribute to the F&B Department's sales, revenue and P&L targets through effective operations and service initiatives.
• Drive sales through appropriate upselling, cross-selling and product recommendations, including food and beverage pairings.
• Ensure prompt, efficient and courteous service in accordance with the Club's service standards and SOPs.
• Maintain the cleanliness, hygiene and housekeeping standards of the restaurant and service areas, ensuring tables, dining areas, equipments and facilities are properly cleaned, organized and maintained at all times.
• Support manpower planning, deployment and rostering to ensure adequate staffing and operational efficiency.
• Monitor inventory, stock control and outlet daily sales, ensuring proper controls and compliance with established policies and SOPs.
• Work closely with the kitchen and service teams to ensure effective coordination and seamless service delivery.
• Support team members in service standards, product knowledge and daily operational practices.

Skills

Customer service

Communication

Interpersonal skills

Team player

Job description

• Deliver a high standard of customer service and create an enjoyable dining experience that encourages members' and guests' satisfaction.
• Build and maintain positive relationships with members and guests, responding promptly and professionally to enquiries, feedback and complaints.
• Contribute to the F&B Department's sales, revenue and P&L targets through effective operations and service initiatives.
• Drive sales through appropriate upselling, cross-selling and product recommendations, including food and beverage pairings.
• Ensure prompt, efficient and courteous service in accordance with the Club's service standards and SOPs.
• Maintain the cleanliness, hygiene and housekeeping standards of the restaurant and service areas, ensuring tables, dining areas, equipments and facilities are properly cleaned, organized and maintained at all times.
• Support manpower planning, deployment and rostering to ensure adequate staffing and operational efficiency.
• Monitor inventory, stock control and outlet daily sales, ensuring proper controls and compliance with established policies and SOPs.
• Work closely with the kitchen and service teams to ensure effective coordination and seamless service delivery.
• Support team members in service standards, product knowledge and daily operational practices.

Requirements

• Minimum 1 year of relevant experience in the F&B industry.
• Good knowledge of food and beverage operations, with a strong commitment to quality service.
• Customer-focused with good communication and interpersonal skills.
• Passionate about the F&B industry.
• Able to work shifts, weekends and Public Holidays as required.
• Positive, hands-on and team-oriented with a strong sense of responsibility.
• Team player and discipline individual