F&B Retail Operations Lead — Service & Inventory

BACHA COFFEE PTE. LTD.; Singapore; On-site; SGD 33,000 - 58,000; Full time

Benefits offered by this job

Daily Meal Allowance

Daily Shift Allowance

13 Month Salary

Monthly Incentives

Birthday Incentives

Staff Discount

Panel Doctors

Excellent Branding

Job summary

BACHA COFFEE PTE. LTD. in Singapore is seeking an Assistant Store Manager to support daily operations of the Coffee House & Boutiques. You will help supervise staff, ensure service standards, and coordinate with kitchen and service teams to deliver timely orders.

This role offers a structured shift roster, incentives, and a 13th month salary, with benefits like staff discounts and medical panel doctors. You will contribute to visual merchandising and maintain food safety and waste controls.

Responsibilities

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Skills

Staff supervision

Customer service

Cash handling

POS system operation

Inventory management

Food safety

Team coordination

Visual merchandising

Tools

POS System

Inventory software

Job description

BACHA COFFEE PTE. LTD. in Singapore is seeking an Assistant Store Manager to support daily operations of the Coffee House & Boutiques. You will help supervise staff, ensure service standards, and coordinate with kitchen and service teams to deliver timely orders.

This role offers a structured shift roster, incentives, and a 13th month salary, with benefits like staff discounts and medical panel doctors. You will contribute to visual merchandising and maintain food safety and waste controls.