F&B Operations Director — Lead Multi-Outlet Excellence

REINS INTERNATIONAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A prominent restaurant company in Singapore is seeking a Managing Director to oversee operations in several outlets. Responsibilities include streamlining standard operating procedures, collaborating with management, and ensuring excellent service delivery. The ideal candidate must possess strong experience in F&B operations and management, along with excellent customer service skills. The role requires travel to different outlets across Singapore and offers competitive pay and benefits, including performance bonuses and career progression.

Benefits

5 days work week, 2 off days

Competitive pay & Staff Meals

Medical Benefits

Performance Bonus

Staff Discount & Birthday Voucher

Personalized Career Progression

Qualifications

• Strong experience in handling F&B Operations is essential.
• Demonstrated ability to manage staff and customer relationships.
• Good customer service skills are required.

Responsibilities

• Set up and streamline SOPs of various outlets.
• Work closely with Restaurant Managers and Branch Chefs.
• Monitor and plan procedures for outlets.
• Train new managers in training.
• Hands-on in setting up new outlets and negotiating with landlords.
• Drive operational excellence between outlets.
• Handle challenging and difficult situations.
• Report to Japan HQ for monthly reports.

Skills

F&B Operations Management

Staff Management

Customer Service

Job description

A prominent restaurant company in Singapore is seeking a Managing Director to oversee operations in several outlets. Responsibilities include streamlining standard operating procedures, collaborating with management, and ensuring excellent service delivery. The ideal candidate must possess strong experience in F&B operations and management, along with excellent customer service skills. The role requires travel to different outlets across Singapore and offers competitive pay and benefits, including performance bonuses and career progression.