Guest Experience Server: Elevate Dining Service

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Marina Bay Sands is seeking friendly Food & Beverage service staff in Singapore to join our guest-centric team. You will handle orders, serve guests, and support colleagues to ensure a flawless dining experience across our restaurants.

Responsibilities include taking reservations by phone and email, upselling menu items, and maintaining hygiene standards. A professional appearance and willingness to work shifts, including weekends and public holidays, are required.

Qualifications

• Minimum Secondary school education with ‘O’ Level passes.
• Diploma in any field is an advantage.
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization.
• Possess food hygiene and safety certification.
• Willing and able to work on shifts, weekends and public holidays.
• Possess a well-groomed, professional appearance.

Responsibilities

• Handle food and beverage orders and serve guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant.

Skills

Guest service

Communication

Team collaboration

Education

O Level certificate

Diploma advantageous

Job description

Marina Bay Sands is seeking friendly Food & Beverage service staff in Singapore to join our guest-centric team. You will handle orders, serve guests, and support colleagues to ensure a flawless dining experience across our restaurants.

Responsibilities include taking reservations by phone and email, upselling menu items, and maintaining hygiene standards. A professional appearance and willingness to work shifts, including weekends and public holidays, are required.