F&B Guest Experience Attendant

MCI Career Services; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

MCI Career Services in Singapore is seeking a guest-focused team member for our busy restaurant. You will handle food and beverage orders, serve guests, and promote menu items to boost sales.

You will assist with restaurant setup, maintain stocked utensils, and support colleagues in daily prep. You’ll manage telephone and email reservations and ensure top-notch service for all guests.

This role requires friendly communication, reliability, and a willingness to learn the menu and standards.

Qualifications

• Providing friendly, excellent service to all guests.
• Handle all restaurant telephone and email reservation enquiries.
• Assist guests with menu questions and recommendations.
• Assist fellow team members with preparation and setting up in the restaurant.
• Maintain stocked and inspected amenities and utensils.

Responsibilities

• Handle in-restaurant guest requests and up-selling.
• Assist with preparation and setting up in the restaurant.
• Manage restaurant reservations via phone and email when needed.

Skills

Customer service

Upselling

Team collaboration

Menu knowledge

Job description

MCI Career Services in Singapore is seeking a guest-focused team member for our busy restaurant. You will handle food and beverage orders, serve guests, and promote menu items to boost sales.

You will assist with restaurant setup, maintain stocked utensils, and support colleagues in daily prep. You’ll manage telephone and email reservations and ensure top-notch service for all guests.

This role requires friendly communication, reliability, and a willingness to learn the menu and standards.