F&B SUPERVISOR

MARTIN JAMES INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 33,000 - 54,000; Full time

Job summary

Martin James International PTE. LTD. is seeking an experienced F&B Supervisor to oversee daily operations, guide service staff, and uphold high standards of quality, cleanliness and safety.

The role demands strong leadership, customer service focus, and the ability to make sound operational decisions in a fast-paced environment. You will coordinate shifts, assist with training, monitor inventory and SOP compliance, and contribute to sales and cost-control targets while ensuring excellent guest

Qualifications

• 2 years of experience in F&B operations, with supervisory exposure.
• Diploma or related qualification in Hospitality, F&B Management preferred.
• Strong customer service and communication skills.
• Ability to lead and manage a team.
• Knowledge of food safety and workplace safety practices.

Responsibilities

• Supervise and coordinate daily F&B operations.
• Lead, motivate, and support service staff during shifts.
• Ensure high standards of food quality, service, cleanliness and hygiene.
• Monitor customer satisfaction and handle feedback or complaints professionally.
• Assist with staff scheduling, briefing, training, and performance monitoring.
• Ensure compliance with food safety, workplace safety and company policies.
• Monitor inventory, stock levels, and proper storage of food and beverages.
• Assist with ordering, receiving, and checking of supplies.
• Handle cash and payment procedures accurately where required.
• Support management in achieving sales, productivity, and cost-control targets.
• Conduct opening and closing duties and ensure proper shift handovers.
• Prepare operational reports and communicate issues to the F&B Manager.
• Perform other duties as assigned by management.

Skills

Customer service

Communication skills

Leadership

Team management

Education

Diploma in Hospitality or F&B Management

Tools

POS system

Job description

Key Responsibilities

• Supervise and coordinate daily F&B operations.
• Lead, motivate, and support service staff during shifts.
• Ensure high standards of food quality, service, cleanliness, and hygiene.
• Monitor customer satisfaction and handle feedback or complaints professionally.
• Assist with staff scheduling, briefing, training, and performance monitoring.
• Ensure compliance with food safety, workplace safety, and company policies.
• Monitor inventory, stock levels, and proper storage of food and beverage items.
• Assist with ordering, receiving, and checking of supplies.
• Handle cash and payment procedures accurately where required.
• Support management in achieving sales, productivity, and cost-control targets.
• Conduct opening and closing duties and ensure proper shift handovers.
• Prepare operational reports and communicate issues to the F&B Manager.
• Perform other duties as assigned by management.

Requirements

• Minimum 2 years of experience in food and beverage operations, preferably with supervisory experience.
• Diploma or relevant qualification in Hospitality, F&B Management, or a related field is preferred.
• Strong customer service and communication skills.
• Good leadership and team-management abilities.
• Able to work independently and make sound operational decisions.
• Good knowledge of food safety, hygiene, and workplace safety practices.
• Able to work shifts, weekends, and public holidays when required.
• Comfortable working in a fast-paced environment.
• Basic computer and POS system knowledge.
• Good command of English; additional languages are an advantage.
• Responsible, well-organized, proactive, and customer-oriented.