F&B Captain — Luxury Service Leader

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

Marina Bay Sands in Singapore seeks a capable hospitality professional to supervise luxury dining and beverage service, including à la carte, afternoon tea, and buffet operations. You will oversee side duties, maintain service standards, and coach team members to deliver exceptional guest experiences.

Candidates with 1–2 years of supervisory experience in Forbes-rated luxury settings and relevant Food Safety credentials are preferred.

Qualifications

• Diploma/Degree in hospitality.
• Experience 1-2 years at supervisory level; Forbes-rated luxury hospitality experience preferred.
• Food Safety certification and formal leadership training preferred.
• Willing to work various shifts, including mornings and afternoons, and public holidays.
• Well-groomed, professional appearance; positive attitude and willingness to grow.

Responsibilities

• Follow Forbes sequence of service.
• Deliver luxury service experiences for à la carte, afternoon tea, and buffet operations.
• Assigned daily side duties to TMs and monitor as part of responsibilities.
• Ensure table setup, side duties, buffet setup and operating equipment are ready before service.
• Support Assistant Managers and Restaurant Manager in training Service Attendants on Sequence of service, guest handling and service standards.
• Communicate guest preferences to Hosts, Service Attendants and feedback to Managers and fulfilled guest expectations.
• Handle routine guest enquiries and service recovery situations, escalating to Manager on Duty when appropriate.
• Support outlet goals and operations; assist in achieving service targets.
• Able to work across duties and support Premium 55 F&B restaurant.
• Proactively seek guidance to elevate operational challenges for seamless operations and guest service.

Skills

Team leadership

Guest handling

Service excellence

Training

Bilingual skills (preferred)

Education

Diploma/Degree in hospitality

Job description

Marina Bay Sands in Singapore seeks a capable hospitality professional to supervise luxury dining and beverage service, including à la carte, afternoon tea, and buffet operations. You will oversee side duties, maintain service standards, and coach team members to deliver exceptional guest experiences.

Candidates with 1–2 years of supervisory experience in Forbes-rated luxury settings and relevant Food Safety credentials are preferred.