F&B Captain

Singapore Recreation Club; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Singapore Recreation Club is seeking an experienced dining and lounge supervisor to ensure smooth service for members and guests. You will greet guests, take orders, and coordinate beverage service while upholding club standards.

The role requires leadership, hospitality skills, and a strong understanding of safety and hygiene. Training and VIP service are part of the responsibilities, with opportunities to advance within the club.

Qualifications

• Professional certification in culinary arts.
• 2-5 years of relevant experience with Food and Hygiene Certification.

Responsibilities

• Report for duty on time in clean uniform with name badge.
• Proficient use of POS system.
• Follow supervisor instructions and club regulations.
• Assist as supervisor on floor during meal periods; lead juniors and manage deliveries.
• Provide VIP services; host or usher members and guests to tables.
• Suggestive selling when taking orders.
• Handle guest complaints and feedback with manager.
• Attend trainings and activities organized by management.
• Understand fire safety and hygiene policies.
• Follow safety rules and work procedures; use PPE correctly.
• Other duties/projects as assigned by Supervisor/Management.

Skills

Leadership

Customer service

Multitasking

Time management

Communication

Team player

Education

Professional certification in culinary arts

Food Hygiene Certification

Job description

Job Purpose

Prepare dining area or lounge ready for service. To replenish stocks for daily use. To greet members and guests, usher them to seats, serve beverage and take Food & Beverage orders. To replenish stocks for daily use. To clear soiled plates and bill guests according to orders.

Job Responsibilities

1. Report for duty punctually, wearing the clean and well dress uniform, name badge herself
2. Understand and use the POS system proficiency.
3. Follow supervisor's instruction and assisting in all implementation of club's regulations.
4. Positive working attitude. Able to carry Supervisory duties includes taking food & beverage orders, leads junior staff in completion of their daily tasks, manage food delivery pantry ensuring all foods smoothly delivered to member's tables.
5. Provident of VIP services effectively, proper hostessing or ushering member & their guests to the appointed tables.
6. Suggestive selling when taking food & beverage orders.
7. Able to handle guest complaints and always feedback to his/ her manager.
8. Aggressive to attend any training or activity organized by the management.
9. Completely understanding club's policy with regards to fire safety and hygiene
10. Assume responsibility as the supervisor on the floor during meal periods
11. Others
    • Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
    • Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
    • Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.
12. Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements

• Professional certification in culinary arts
• 2-5 years of relevant experience with Food and Hygiene Certification

Required Skills

• Good customer skills
• Ability to multitask and have good time management skills
• Strong leadership qualities to lead and motivate team
• Dependable and good team player
• Good communication and interpersonal skills
• Excellent Service Orientation