F&B Captain

ALTITUDE ORANGE GROVE PTE. LTD.; Singapore; On-site; SGD 3,000 - 4,000; Full time

Job summary

ALTITUDE ORANGE GROVE PTE. LTD. in Singapore seeks a customer-focused F&B service professional to greet guests warmly, present menus, take accurate orders, and deliver food and drinks with professionalism.

You will work as part of a team in a fast-paced dining environment, maintain up-to-date knowledge of menu items, upsell promotions, ensure cleanliness, and uphold health and safety standards while delivering exceptional guest experiences.

Qualifications

• Previous experience in a similar role within the F&B industry in Singapore is an advantage.
• Strong interpersonal and communication skills.
• Ability to work as part of a team.
• Basic knowledge of food and beverage service.
• Proficiency in using point-of-sale (POS) systems is a plus.
• Positive attitude and customer-focused.
• Ability to work efficiently in a fast-paced environment.
• Excellent verbal, reading and written communication skills.

Responsibilities

• Greet guests warmly, seat them promptly, and present menus with daily specials and promotions.
• Take accurate orders and communicate them efficiently to the kitchen and bar teams.
• Serve food and beverages professionally while ensuring guest satisfaction and promptly resolving any concerns.
• Maintain strong knowledge of menu items, preparation methods, and service standards.
• Set up and clear tables, keeping all service areas clean, organised, and well-prepared before and after service periods.
• Work closely with colleagues to ensure smooth service flow and timely delivery of orders.
• Upsell menu items and recommend additions to enhance the guest experience.
• Stay informed on menu updates and seasonal offerings.
• Adhere to all health, safety, hygiene, and company policies.
• Monitor and restock supplies, reporting any shortages or equipment issues to the supervisor.

Skills

Interpersonal skills

Communication skills

Teamwork

Customer service

POS knowledge

Fast-paced work

Tools

POS systems

Job description

Duties & Responsibilities:

• Greet guests warmly, seat them promptly, and present menus with daily specials and promotions.




• Take accurate orders and communicate them efficiently to the kitchen and bar teams.




• Serve food and beverages professionally while ensuring guest satisfaction and promptly resolving any concerns.




• Maintain strong knowledge of menu items, preparation methods, and service standards.




• Set up and clear tables, keeping all service areas clean, organised, and well-prepared before and after service periods.




• Work closely with colleagues to ensure smooth service flow and timely delivery of orders.




• Upsell menu items and recommend additions to enhance the guest experience.




• Stay informed on menu updates and seasonal offerings.




• Adhere to all health, safety, hygiene, and company policies.




• Monitor and restock supplies, reporting any shortages or equipment issues to the supervisor.

Required skills and Qualifications:

• Previous experience in a similar role within the F&B industry in Singapore is an advantage.




• Strong interpersonal and communication skills.




• Ability to work as part of a team.




• Basic knowledge of food and beverage service.




• Proficiency in using point-of-sale (POS) systems is a plus.




• Positive attitude and customer-focused.




• Ability to work efficiently in a fast-paced environment.




• Excellent verbal, reading and written communication skills