Executive / Senior Executive, Career Conversion Programme

Singapore National Employers Federation; Singapore; On-site; SGD 47,000 - 74,000; Full time

Job summary

Singapore National Employers Federation is seeking a Programme Administration & Management Specialist to oversee CCP operations. You will handle day-to-day admin, document reviews, and progress reporting to Workforce Singapore.

The role emphasizes accuracy, timeliness, and collaborative engagement with employers, government partners, and training providers to ensure smooth grant processing and compliant service delivery.

Qualifications

• Degree in any discipline or diploma is required.
• Strong organizational and documentation skills with attention to detail.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Oversee day-to-day CCP administration, including applications processing and documentation reviews.
• Process claims and ensure timely disbursement with standard service levels.
• Monitor funding compliance, maintain audit-ready records, and support audits.
• Engage employers via calls, meetings, and follow-ups to guide CCP processes.
• Prepare outreach materials and case studies to promote CCPs.
• Plan outreach events and provide advisory support to employers and participants.
• Coordinate with government agencies, training providers, and industry bodies.

Skills

Organizational skills

Documentation skills

Communication skills

Presentation skills

Education

Degree in any discipline or diploma

Tools

Microsoft Office

Job description

Key Duties and Responsibilities

1. 1. Programme Administration & Management
   Oversee day-to-day administration of CCPs, including processingapplications,reviewing documentation, identifying discrepancies, and preparingprogressupdates and ad-hoc reports for submission to Workforce Singapore (WSG).
2. 2. Grant & Claims Processing
   Manage supporting documents, process claims for timely disbursement, andensureadherence to established service standards for applications, claims,andenquiries.
3. 3. Compliance & Audit Support
   Monitor compliance with funding guidelines, maintain audit-readydocumentation,and support internal and external audits.
4. 4. Employer Engagement
   Engage employers through calls, meetings, and follow-ups to promoteCCPs,address enquiries, and guide them through application and claimsprocesses.
5. 5. Programme Marketing & Outreach
   Prepare presentation materials, success stories, and case studies; supportthepromotion of CCPs through targeted communication.
6. 6. Event Planning & Advisory Activities
   Plan and organise outreach events such as workshops, seminars, and briefingstoraise awareness and provide advisory support to employers and participants.
7. 7. Stakeholder Coordination
   Liaise with government agencies, training providers, and industryassociationsto ensure smooth programme facilitation and issue resolution.

Requirements

Required:

• Degree in any discipline or diploma
• Strong organizational and documentation skills with attention to detail
• Proficiency in Microsoft Office (Excel, Word, Powerpoint)

Preferred:

• Familiarity with administration of government schemes – workforce or workplaceinitiatives
• Experience in claims processing, audit support, or employer outreach
• Strong communication and presentation skills

Core Competencies:

• Analytical and problem-solving mindset
• Ability to manage multiple priorities and deadlines
• High level of integrity and accountability
• Pro-active, service-oriented, and collaborative approach