Executive, Membership & Training

THE AAMS LIMITED; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

The Membership & Training Executive at THE AAMS LIMITED supports membership operations, CCP administration with WSG, and coordination of industry training for advertising and marketing professionals in Singapore. You will work with member companies, IHLs, training partners, and participants to ensure compliant program delivery and active member engagement.

Key duties include onboarding, renewals, CRM upkeep, event support, data reporting, and governance-aligned processes to support industry

Qualifications

• Bachelor’s degree or Diploma in Business, Marketing, or a related field.
• Strong project management skills with the ability to multitask and meet deadlines.
• Excellent communication, interpersonal, and networking skills.
• Proficiency in Microsoft Office Suite and CRM/database management.
• Experience working with the Career Conversion Program is a plus.
• Ability to work both independently and collaboratively in a team-oriented environment.

Responsibilities

• Support membership recruitment, renewals, and retention initiatives.
• Assist with onboarding, renewal, and invoicing matters.
• Maintain accurate membership records in CRM systems and databases.
• Prepare membership summaries, reports, and administrative updates.
• Support member engagement events and communications.
• Handle member inquiries and coordinate responses with stakeholders.
• Support CCP administration including eligibility, documentation, and tracking.
• Conduct structured interviews for CCP assessment.
• Maintain audit-ready records and track milestones.
• Coordinate CCP requirements with member companies and applicants.
• Assist data collation and periodic reporting for WSG and Association management.
• Plan and coordinate industry training programmes, schedules, and delivery.
• Assist participant registration, attendance tracking, and feedback collection.
• Support post-program evaluation and continuous improvement.
• Maintain training calendars, materials, and participant records.
• Coordinate with training providers and IHL partners.
• Support admin tasks for the Membership & Training team.

Skills

Project management

Communication

Interpersonal skills

Networking

Teamwork

Microsoft Office

Education

Bachelor’s degree or Diploma in Business/Marketing

Tools

CRM/database management

Job description

About the Role

The Membership & Training Executive supports the Association’s membership operations, workforce development initiatives, and administration of Career Conversion Programmes (CCP) for the advertising and marketing industry. The role works closely with Workforce Singapore (WSG), member companies, Institutes of Higher Learning (IHLs), training partners, and programme participants to ensure effective programme execution and compliance with funding and governance requirements.

This role plays an important part in supporting industry capability building, talent development, and member engagement, serving the needs of a diverse community of advertising, marketing, and communications professionals in Singapore.

Key Responsibilities

1. Membership Operations & Member Support

• Support membership recruitment, renewals, and retention initiatives in line with the Association’s objectives

• Assistwith member onboarding processes and coordination of renewal and invoicing-related matters

• Maintainaccurateand up-to-date membership records in CRM systems and databases

• Prepare membership summaries, reports, and administrative updates for internal use

• Support member engagement activities, including industry events, briefings, and communications

• Handle member enquiries and coordinate responses with relevant internal stakeholders

2. Career Conversion Programme (CCP) Administration (WSG-related)

• Support the administration of Career Conversion Programmes (CCP)in accordance withWorkforce Singapore (WSG) policies, funding guidelines, and governance requirements

• Assistwith applicant eligibility screening, documentation verification, and programme application tracking

• Conduct structured interviews with applicants as part of the CCP assessment process to assess eligibility, suitability, and alignment with programme objectives

• Maintain complete,accurate, and audit-ready records in line with programme and funding requirements

• Track participant progress, placement outcomes, and key programme milestones

• Liaise with member companies, applicants, and internal teams on CCP requirements, assessment outcomes, and programme timelines

• Support data collation and periodic reporting required by WSG and Association management

3. Training & Industry Programme Coordination

• Support the planning, coordination, and delivery of industry training programmes and workshops (physical, hybrid, and online)

• Coordinate with training providers, facilitators, and IHL partners on programme schedules and delivery arrangements

• Assistwith participant registration, attendance tracking, and feedback collection

• Support post-programme evaluation, reporting, and continuous improvement activities

• Maintain training calendars, programme materials, and participant records

4. Stakeholder Engagement & Industry Support

• Support coordination and communications with member organisations, training partners, and external stakeholders

• Assistin organising industry meetings, briefings, workshops, and engagement sessions

• Prepare meeting materials, presentations, and minutes whererequired

5. General Administration & Team Support

• Provide administrative and operational support to the Membership & Training team

• Assistwith preparation of reports, dashboards, and briefing materials

• Support documentation of SOPs, workflows, and process improvements

• Perform other duties asrequiredto support the Association’s membership and workforce development objectives

Qualifications and Skills

• Bachelor’s degree or Diploma in Business, Marketing, or a related field

• Strong project management skills with the ability to multitask and meet deadlines

• Excellent communication, interpersonal, and networking skills

• Proficiencyin Microsoft Office Suite and CRM/database management

• Experience working with the Career Conversion Program is a plus

• Ability to work both independently and collaboratively in a team-oriented environment

Ideal Candidate Profile

• Highly organised and detail-oriented, witha strong senseof accountability

• Comfortable working within structured funding, compliance, and governance frameworks

• Confident engaging industry members, applicants, and external partners

• Able to balance administrative rigour with service-oriented member support

• Passionate about industry development, workforce transformation, and talent growth in the advertising and marketing sector