Executive, Outsourced Operations (2-year Contract)

NTUC LearningHub Pte Ltd; Singapore; Presencial; SGD 50.000 - 70.000; Jornada completa

Descripción de la vacante

NTUC LearningHub Pte Ltd in Singapore seeks a detail‑oriented Training Coordinator to ensure timely class preparation and smooth registration processes. You will coordinate schedules, manage registrations, and liaise with trainers, managers, and SAESL for approvals and documentation.

The role involves handling seat allocations, tracking attendance, managing absences, and supporting customised corporate training needs.

Responsabilidades

• Ensure timely preparation of classes
• Upload Training Schedule
• Email blast to Managers on L&A report informing schedules are available
• Download and sort course registration requests
• Seat reservation to FT via MS Teams and monitor seat reservations
• Check eligibility and get approval to proceed with course registration
• Prepare registration form and approve training request via SAESL’s training management system
• Check employees’ course request approval via SAESL’s training management system
• Email HOD to follow up on their approval
• Manage registration, confirmation, rescheduling of individuals and entire batch
• Review class size (Corp) to proceed
• Conduct daily Gemba walks to monitor operations, safety and improvement opportunities
• Prepare course documents, assessment materials, and training props
• Set up training rooms, furniture, and laptop carts according to course needs
• Support specialised and ad hoc requirements for corporate or customised courses
• Prepare attendance and absentee tracking and ensure accurate records for start and end days
• Manage stakeholder relationships with Trainers and Trainees from SAESL and maintain professional customer relations

Descripción del empleo

Ensure timely preparation of classes

• Upload Training Schedule.

• Emali blast to Managers on L&A report informing schedules are available.

• Download & sort course registration requests.

• Seat reservation to FT via MS Teams & monitor seat reservations (all schedules opened).

• Check eligibility and get approval to proceed with course registration.

• Prepare registration form / approve training request via SAESL’s training management system.

• Check on the employees’ course request approval via SAESL’s training management system.

• Email HOD to follow up on their approval.

• Manage registration, confirmation, rescheduling of individuals and entire batch.

• Review Class Size (Corp) to proceed.

• Conduct daily Gemba walks to monitor operations, safety, and improvement opportunities.

• Prepare course documents, assessment materials, and training props.

• Set up training rooms, furniture, and laptop carts according to course needs.

• Support specialised and ad hoc requirements for corporate or customised courses.

Ensure timely closure of classes

• Prep and send out absentee emails on start day.

• Check on assessment records & update/mark ProSoft for Absentees & NYC trainees.

• Update payment tracking & invoice records & follow up on unpaid invoices.

• Raise request for SOA & Certs.

• Extract certs, convert open certs to PDF format, rename cert files & upload certs.

Manage Stakeholders

• Assist Trainers and Trainees (mainly from SAESL) and in the facility

• Always maintain positive and professional customer relationships