Executive , Sales and Admin

NTUC LearningHub Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

NTUC LearningHub Pte Ltd is seeking a capable administrator to support corporate SME and enterprise sales teams. You will handle day-to-day administrative tasks, manage inquiries across mailboxes, and troubleshoot registrations, accounts, and billing issues.

You will assist Finance and Sales in chasing outstanding payments, handle corporate course registrations, and update trainee records in the Training Management System. Post-registration reports will also be prepared for customers.

Qualifications

• Minimum Diploma holder.
• Familiar with corporate course registrations and invoicing.

Responsibilities

• Support corporate SME and enterprise sales teams with day-to-day admin tasks.
• Manage enquiries from internal and external mailboxes.
• Troubleshoot registrations, customer accounts and billing issues.
• Assist finance and sales to chase outstanding payments.
• Coordinate corporate course registrations and issue confirmation letters.
• Update trainee details in the Training Management System.
• Prepare and send post-registration reports to customers.

Skills

Customer service

Administrative tasks

Communication

Education

Diploma holder

Tools

Training Management System

Job description

• Support Corporate SME + Enterprise Sales Teams' in day-to-day administrative tasks.

• Providing customer service by managing enquiries from internal and external mailboxes

• Help troubleshoot problems with customers' registrations, customer accounts and billing issues.

• Supporting Finance and Sales Team to chase on corporates' outstanding payments.

• Corporate registration of courses and send confirmation letter to companies.

• Checking of registration forms for courses before registration.

• Invoice billing to company. Manual billing for exam / transfer and generate credit note to cancel invoice and refund.

• Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.

• Update of trainee details in Training Management System.

• Prepares and sends scheduled and/or ad-hoc post-reg reports/requests to customers.

• To act upon all necessary tasks to fulfil accurate and complete assigned corporate pre- and post-registrations duties; including but not limited to the tasks mentioned above.

Qualification

• Minimum Diploma holder