Executive IT & Workplace Support Specialist

Cushman & Wakefield; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Cushman & Wakefield in Singapore seeks a Technical Support Executive to deliver end-user technology services, workplace tech support, and regional IT assistance across Singapore and Southeast Asia.

You will handle second-line incidents, support Microsoft 365, Teams, Active Directory, Intune, and Azure, and collaborate with engineers and vendors to ensure high service quality and SLA compliance.

Qualifications

• At least 3 years of corporate IT experience.
• Strong customer service skills with effective communication.
• Ability to troubleshoot a broad range of workplace technologies.

Responsibilities

• Provide end-user and workplace technology support for hardware, software, network, and collaboration tools.
• Act as second-level escalation point and manage incidents/requests with SLA targets.
• Assist in asset lifecycle, procurement activities, and vendor coordination.

Skills

Windows OS

Microsoft 365

Teams support

AD/Intune/Azure

ServiceNow

Remote support tools

Networking basics

Endpoint support

Tools

ServiceNow

Job description

Cushman & Wakefield in Singapore seeks a Technical Support Executive to deliver end-user technology services, workplace tech support, and regional IT assistance across Singapore and Southeast Asia.

You will handle second-line incidents, support Microsoft 365, Teams, Active Directory, Intune, and Azure, and collaborate with engineers and vendors to ensure high service quality and SLA compliance.