Executive IT Support Lead — VDI, M365 & Workspace ONE

GMP Technologies; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

GMP Technologies in Singapore is seeking an IT Specialist (Finance Services, Perm) to provide Level 1–2 support for end users, including executives, onsite and remotely. You will manage PC setups, VDI, Workspace One, M365, and ensure security patches and inventory accuracy.

The role requires a bachelor or diploma in IT and 5+ years in IT support, ideally in finance or high-performance environments, with discreet, confidential service for senior leadership.

Formación

• Bachelor's degree or diploma in Computer Science, IT, or related field.
• Minimum 5 years of relevant IT support experience, ideally in finance services.
• Demonstrated expertise with VDI, Workspace One, Windows OS, M365, MS Teams, and MDM.
• Proven ability to provide confidential white-glove support to senior management.

Responsabilidades

• Provide Level 1 and 2 IT support for end users with professionalism.
• Deliver discreet, proactive support for executives and high-profile users onsite and remotely.
• Set up and troubleshoot PCs, trading phones, virtual desktops, mobile devices, printers, and core business apps.
• Maintain accurate IT and logistics inventories and apply system updates and security patches promptly.
• Administer Active Directory, print services, VDI environments, and Workspace One.
• Collaborate with Corporate IT, Logistics, HR, and hiring managers to ensure smooth transitions.
• Ensure secure, well-maintained workspace with reliable lighting, HVAC, and safety compliance.
• Identify opportunities to enhance support efficiency and user experience.

Conocimientos

IT support

Executive support

VDI

Workspace ONE

Windows OS

M365

MS Teams

Mobile device management

Active Directory

Educación

Bachelor's degree in Computer Science or IT

Herramientas

Workspace ONE

VDI

M365

MS Teams

Windows OS

Descripción del empleo

GMP Technologies in Singapore is seeking an IT Specialist (Finance Services, Perm) to provide Level 1–2 support for end users, including executives, onsite and remotely. You will manage PC setups, VDI, Workspace One, M365, and ensure security patches and inventory accuracy.

The role requires a bachelor or diploma in IT and 5+ years in IT support, ideally in finance or high-performance environments, with discreet, confidential service for senior leadership.