IT Support Specialist: Onboarding, Devices & Helpdesk

ACHIEVE CAREER CONSULTANT PTE LTD; Singapore; Vor Ort; SGD 39.000 - 58.000; Vollzeit

Zusammenfassung

Our client, a renowned award-winning architecture firm, invites applications for an IT Specialist/Support to join the team in Singapore. You will provide Level 1 and 2 IT support for desktops, laptops, printers and mobile devices, handling hardware and software issues, while aiding onboarding and offboarding from an IT perspective.

The role requires a Diploma or Degree in IT or related field and about 2–5 years of relevant experience, with strong Microsoft 365, Outlook and Teams proficiency.

Qualifikationen

• Diploma or degree in Information Technology, Computer Science or related discipline.
• Approximately 2–5 years of relevant IT support experience.

Aufgaben

• Provide day-to-day Level 1 and Level 2 IT support to employees.
• Diagnose and troubleshoot hardware, software, OS and connectivity issues.
• Support common workplace applications including Microsoft 365, Outlook and Teams.
• Assist users with account access, passwords and permissions.
• Set up and configure laptops, desktops and IT equipment for new staff.
• Support onboarding and offboarding from an IT perspective.
• Install, configure, maintain and troubleshoot software and hardware.
• Assist with basic network, Wi-Fi, printer and connectivity troubleshooting.
• Maintain records and inventory of IT hardware, software licences and equipment.

Kenntnisse

IT support

Desktop support

Microsoft 365

Outlook

Teams

Ausbildung

Diploma or Degree in IT

Tools

Microsoft 365

Jobbeschreibung

Our client, a renowned award-winning architecture firm, invites applications for an IT Specialist/Support to join the team in Singapore. You will provide Level 1 and 2 IT support for desktops, laptops, printers and mobile devices, handling hardware and software issues, while aiding onboarding and offboarding from an IT perspective.

The role requires a Diploma or Degree in IT or related field and about 2–5 years of relevant experience, with strong Microsoft 365, Outlook and Teams proficiency.