IT Support Specialist: Onboarding, Devices & Helpdesk
ACHIEVE CAREER CONSULTANT PTE LTD
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Job summary
Our client, a renowned award-winning architecture firm, invites applications for an IT Specialist/Support to join the team in Singapore. You will provide Level 1 and 2 IT support for desktops, laptops, printers and mobile devices, handling hardware and software issues, while aiding onboarding and offboarding from an IT perspective.
The role requires a Diploma or Degree in IT or related field and about 2–5 years of relevant experience, with strong Microsoft 365, Outlook and Teams proficiency.
Qualifications
- Diploma or degree in Information Technology, Computer Science or related discipline.
- Approximately 2–5 years of relevant IT support experience.
Responsibilities
- Provide day-to-day Level 1 and Level 2 IT support to employees.
- Diagnose and troubleshoot hardware, software, OS and connectivity issues.
- Support common workplace applications including Microsoft 365, Outlook and Teams.
- Assist users with account access, passwords and permissions.
- Set up and configure laptops, desktops and IT equipment for new staff.
- Support onboarding and offboarding from an IT perspective.
- Install, configure, maintain and troubleshoot software and hardware.
- Assist with basic network, Wi-Fi, printer and connectivity troubleshooting.
- Maintain records and inventory of IT hardware, software licences and equipment.
Skills
Education
Tools
Job description
Our client, a renowned award-winning architecture firm, invites applications for an IT Specialist/Support to join the team in Singapore. You will provide Level 1 and 2 IT support for desktops, laptops, printers and mobile devices, handling hardware and software issues, while aiding onboarding and offboarding from an IT perspective.
The role requires a Diploma or Degree in IT or related field and about 2–5 years of relevant experience, with strong Microsoft 365, Outlook and Teams proficiency.
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