Executive, HR Shared Services

Resorts World Sentosa; Singapore; On-site; SGD 42,000 - 58,000; Full time

Job summary

Resorts World Sentosa in Singapore is seeking an HR Operations Coordinator to manage the onboarding process, issue staff passes, and provide timely HR support on inquiries. The role is on-site and full-time, reporting to Employee Services.

You will coordinate with vendors, assist with medical claims documentation, and help maintain accurate records and assets while supporting day-to-day workplace services in a fast-paced environment.

Qualifications

• 1–3 years of experience in HR operations or related field.
• Experience in onboarding coordination and vendor management is a plus.
• Strong organisational and coordination skills with attention to detail.
• Excellent interpersonal and customer service abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient in MS Office applications (Excel, Word).

Responsibilities

• Coordinate and manage the onboarding process for new employees.
• Issue staff passes and name badges for hires.
• Respond to employee inquiries and provide HR support.
• Assist with HR submissions and medical claims documentation.
• Liaise with cafeteria vendors and oversee food service delivery.
• Provide administrative support and maintain accurate records.
• Support workplace services and asset tracking.
• Handle day-to-day operations in employee services.

Skills

Onboarding coordination

Vendor management

Organizational skills

Interpersonal skills

Multi-tasking

HR knowledge

Cross-functional collaboration

Confidential information handling

Independent work

Excel and Word

Tools

Microsoft Excel

Microsoft Word

Job description

This is a full-time permanent position based on-site in Resorts World Sentosa.

Responsibilities:

• Coordinate and manage the physical onboarding process for new employees to ensure a smooth and positive experience
• Facilitate the issuance of staff passes and name badges for new hires
• Respond to employee enquiries and provide timely support on HR-related matters
• Assist employees with HR submissions, including medical claims and related documentation
• Liaise with cafeteria vendors and conduct regular inspections to ensure quality standards and timely food service delivery
• Support Employee Services and distribution-related activities
• Provide financial and administrative support, including processing monthly billing for meal consumption
• Maintain accurate records and tracking of company assets, ensuring proper documentation and accountability
• Assist in day-to-day operational coordination to support overall workplace services

Requirements:

• 1–3 years of experience in HR operations, employee services, or a related field
• Prior experience in onboarding coordination and vendor management is an advantage
• Strong organisational and coordination skills with attention to detail
• Excellent interpersonal and customer service abilities
• Proven ability to manage multiple tasks and priorities in a fast-paced environment
• Good understanding of HR practices and employment regulations
• Ability to collaborate effectively with cross-functional teams
• High level of integrity with the ability to handle sensitive and confidential information
• Self-motivated with the ability to work independently
• Proficient in Microsoft Office applications, particularly Excel and Word