Executive (Healthcare Operations | Simei)

UEMS Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

UEMS Group is seeking an Operations professional in Singapore to lead and oversee daily operational activities. The role requires supervising staff, maintaining roll-calls, and ensuring service delivery meets contractual requirements.

The candidate will manage performance, prepare monthly reports and budgets, and respond to feedback. A proactive, team-oriented mindset with strong communication is essential for success in this role.

Qualifications

• At least 2 years of experience in Operations and leading a team.
• Proficient in Microsoft Office for reports and presentation slides.
• Strong interpersonal skills to interact with clients on site, end users, and internal departments.
• Able to be a team player to assist the management on inspections and reports.
• Self-starter with minimal supervision on the operation ground.

Responsibilities

• Assist Manager in daily operational activities.
• Conduct daily roll-call and ensure staff are attired and groomed; cascade information.
• Supervise and assess work performance of staff on a daily deployment basis.
• Ensure timely completion of planned work schedules and maintain records per standards.
• Handle feedback and complaints; update Manager accordingly.
• Respond to user requests promptly and update when completed; escalate when necessary.
• Assist in preparation of monthly reports, operating budgets, and other related reports.
• Perform other duties as assigned by the Superior.

Skills

Operations management

Microsoft Office

Interpersonal skills

Team player

Self-starter

Tools

Microsoft Office

Job description

Monday to Friday: 8:00 am to 5:00 pm / 9:00 am to 6:00 pm

Alternate Saturday: 8:00 am to 12:00 pm / 9:00 am to 1:00 pm

Key Roles and Responsibilities

• Assist Manager in daily operational activities

• Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call

• Supervise and assess the work performance of the staffs in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.

• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer

• Handle feedbacks and complaints and update to the Manager accordingly

• Respond to user’s request promptly and update when it’s completed, elevate to Manager when necessary

• Assist in preparation of monthly reports, operating budgets and other relevant reports

• Perform any other relevant duties as and when assigned by the Superior

• Any other relevant duties as and when assigned by the Superior

Job Requirement

• At least 2 years of experience in Operations and leading a team

• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.

• Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.

• Able to be a team players to assist the management team on the required inspections and reports.

• Self-starter with minimal supervision needed on the operation ground