EXECUTIVE (EHS) HOSPITALITY & PROTOCOL (TWO-YEAR CONTRACT)

Experia Events; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Experia Events in Singapore seeks a hospitality coordinator to plan, coordinate, and fulfil hospitality services for VIPs, clients, and guests at Experia-organised events such as the Singapore Airshow and IMDEX Asia. You will manage accommodation, transport, and dining amenities to ensure a seamless guest experience.

This role requires strong organizational skills, attention to detail, and excellent English communication, with a proactive, flexible attitude and readiness to work long hours in

Qualifications

• Degree or Diploma holder.
• Strong organizational skills with the ability to multitask and prioritize.
• Proactive and flexible attitude.
• Proficient in MS Office, particularly MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Responsibilities

• Oversee planning, management, execution and fulfilment of hospitality for Experia Hospitality Services clients and guests (accommodation, transport, dining amenities, tours, etc.).
• Liaise with customers, clients and partners to ensure a positive experience and meet client expectations.
• Support development and promotion of Experia Hospitality Services, including business development and partner engagement.
• Assist in running Experia Hospitality Services by developing administrative procedures to manage partners, customers, and operations.
• Support hospitality arrangements for hosted VIPs and dignitaries, covering air travel, ground transportation, and hotel accommodation.

Skills

Strong organizational skills

Multitasking & prioritization

English communication

Customer service orientation

Education

Degree or Diploma holder

Tools

MS Excel

MS PowerPoint

Job description

You will be part of the team responsible for planning, coordinating, and fulfilling the delivery of hospitality services to VIPs, clients, and guests attending Experia-organised events, including the Singapore Airshow and IMDEX Asia. The role requires strong coordination, attention to detail, and customer service orientation.

Scope of work will include but not limited to the following:

• Your primary role is to be an effective coordinator to oversee the planning, management, execution; and fulfilment of hospitality for Experia Hospitality Services clients and guests. This includes accommodation; transport and formalities services; meeting and dining amenities; tours and experiences etc.
• You are expected to liaise closely with Experia Hospitality Services customers, clients and partners to ensure clients have a positive experience. This entails navigating complex hospitality issues and finding effective solution to meet the needs, expectations, and standards of the clients.
• Support the development and promotion of Experia Hospitality Services. This includes activities and efforts in business development, marketing, partners engagement and management, planning and operations etc.
• Assist in running Experia Hospitality Services, including but not limited to the creation of administrative procedures and processes to manage partners, customers, and operations.
• Support the hospitality arrangements for hosted VIPs and dignitaries, covering air travel, ground transportation, and hotel accommodation.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS Powerpoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.