Senior Executive, Venue Event Services

hyperscal solutions pte. ltd.; Singapore; On-site; SGD 38,000 - 60,000; Full time

Job summary

Constellar is a leading venue management group in the MICE sector, based in Singapore, managing Singapore EXPO and delivering high-quality event experiences.

The role focuses on end-to-end event delivery, upselling venue services, and coordinating with internal teams to ensure safe, compliant, and outstanding event experiences across conferences and corporate functions.

Qualifications

• Minimum 2-3 years of venue-based event, operations, or hospitality experience.
• Strong understanding of venue operations, on-site event execution and safety considerations.
• Customer-oriented mindset focused on delivering positive experiences while upholding standards.
• Excellent written and verbal communication in English.

Responsibilities

• Manage the successful end-to-end delivery of events hosted within the venue, including conferences, corporate events, and client functions.
• Focus on upselling opportunities, operational planning, on-site execution, and stakeholder coordination.
• Ensure events are delivered safely, efficiently, and to required quality standards in line with venue policies.
• Manage full event lifecycle from planning through on-site execution to post-event wrap-up.
• Translate client requirements into operational event plans while identifying upsell opportunities.
• Develop and manage event timelines, schedules, and on-site deployment plans.
• Act as primary contact for venue-related matters across all event phases (build-up, live days, teardown).
• Coordinate with internal teams to ensure aligned and timely event delivery.
• Liaise with organisers, contractors, and service providers to ensure compliance with venue rules and timelines.
• Identify opportunities to enhance delivery through additional venue services with internal teams.
• Ensure compliance with venue policies, safety regulations, and statutory requirements; implement controls as needed.
• Proactively manage and resolve operational issues, conflicts, and on-site incidents, including escalation and crisis management.
• Maintain accurate event documentation and records, including notes and feedback.
• Perform ad hoc duties as assigned by Reporting Officer.

Skills

Venue operations

On-site event execution

Customer service

Communication

Multitasking

Planning & coordination

Problem solving

Attention to detail

Calm under pressure

MS Office

Tools

Microsoft Office

Job description

COMPANY DESCRIPTION

Who we are

Constellar is a leading venue management group in the Meetings, Incentives, Conventions and Exhibitions (MICE) sector, based in Singapore. With deep expertise in operations, facilities, event delivery and customer experience, Constellar partners international organisers, MICE stakeholders, local businesses and communities to transform spaces into seamless, scalable and memorable experiences. The company manages Singapore EXPO, the nation's largest purpose-built MICE hub and Asia's most sustainable MICE venue, powered by renewable energy.

Our vision is to be a leading and trusted venue management operator, partnering organisations to deliver high-quality event experiences and operate world-class event spaces. We do this by managing best-in-class MICE venues, including Singapore EXPO, and delivering reliable, seamless operations that support events of scale and significance.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

In this role, you will be responsible for the successful end-to-end delivery of events hosted within the venue, including conferences, corporate events, and client functions. This role focuses on upselling opportunities, operational planning, on-site execution, and stakeholder coordination, ensuring all events are delivered safely, efficiently, and to the required quality standards in accordance with venue policies and regulatory requirements.

• Manage the full event lifecycle within the venue, from initial planning and coordination through to on-site execution and post-event wrap-up.
• Translate client and organiser requirements into operationally sound, venue-compliant event plans, while identifying opportunities to upsell venue services where appropriate.
• Develop and manage event timelines, operational schedules, and on-site deployment plans.
• Act as the primary point of contact for venue-related matters across all event phases, including build-up, live event days, and teardown.
• Coordinate closely with internal teams (Operations, Facilities, Sales, etc.) to ensure aligned and timely event delivery.
• Liaise with event organisers, contractors, and service providers to ensure all works comply with venue rules, safety standards, and approved timelines.
• Identify opportunities to enhance event delivery through additional venue services, in collaboration with relevant internal teams.
• Ensure all events comply with venue policies, safety regulations, and relevant statutory requirements, implementing necessary controls and approvals as required.
• Proactively manage and resolve operational issues, conflicts, and on-site incidents, including escalation and crisis management where required.
• Maintain accurate event documentation and records, including operational notes, feedback where applicable.
• Any ad hoc duties as assigned by Reporting Officer from time to time.

QUALIFICATIONS

• Minimum 2 - 3 years of relevant experience in a venue-based event, operations, or hospitality environment.
• Strong understanding of venue operations, on-site event execution, and safety considerations.
• Customer-oriented mindset, focused on delivering positive experiences while upholding venue standards.
• Excellent written and verbal communication skills in English.
• Proven ability to work effectively with multiple internal departments and external stakeholders.
• Ability to multi-task and manage multiple priorities across concurrent events and timelines
• Strong planning, organisational, and time management skills, with the ability to manage multiple events concurrently.
• High level of attention to detail and sound operational judgment.
• Resourceful, proactive, and calm under pressure in a live event environment.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).
• Willingness to work flexible hours, including evenings and weekends, based on event requirements.