Estate Manager, Digital Housing & Customer Services

Housing and Development Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

1+1 year contract

Job summary

Housing and Development Board is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes in Singapore.

You may rotate into a customer relations role, handling HDB flat transactions, credit assessments, and financial counselling, with a focus on analytical, organized teamwork and customer-service mindset.

Qualifications

• Strong analytical and organisational skills to develop IT systems for housing processes.
• Experience in project management and stakeholder coordination.
• Customer-service oriented with ability to engage applicants/residents.

Responsibilities

• Develop, administer, and review IT systems and e-services for flat purchase processes.
• Plan and implement new IT solutions to support digital initiatives.
• Possible rotation to customer relations, handling transactions and credit assessments.

Skills

Analytical thinking

Organizational skills

Project management

Customer service mindset

Job description

Housing and Development Board is seeking an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes in Singapore.

You may rotate into a customer relations role, handling HDB flat transactions, credit assessments, and financial counselling, with a focus on analytical, organized teamwork and customer-service mindset.